Shipping policy

 

SMART THREAD SOLUTIONS – SHIPPING POLICY

At Smart Thread Solutions, we are committed to delivering your order as quickly and efficiently as possible. This policy outlines our shipping process and timelines.

Processing & Dispatch Times

  • In-Stock Items: Orders containing items currently in stock will be processed and shipped within 24 hours of payment confirmation (business days only).

  • Out-of-Stock Items: Orders containing items not currently in stock will be shipped within 7 business days. This timeframe may vary if the items are sourced from our overseas suppliers. In such cases, we will notify you promptly of any extended lead times.

Shipping Methods

We partner with reliable courier and postal services to ensure safe and timely delivery. Tracking details will be provided where available.

Shipping Costs

Shipping fees are calculated at checkout based on order size, weight, and destination.

International Orders

For international orders, delivery times may vary depending on customs clearance and the destination country’s postal system. Any import duties, taxes, or fees are the responsibility of the recipient.

Order Tracking

Once your order has been dispatched, you will receive a confirmation email with tracking information (if applicable).

Delays

While we strive to meet our stated timeframes, delays may occur due to factors beyond our control, such as customs processing, courier network disruptions, or supplier delays. We will keep you updated in such cases.

📞 For any shipping inquiries, please contact our customer service team: